![]() It may be that it has never been worn, has already been cleaned, or is a vintage garment that the owner has determined not to clean or restore. Occasionally we are asked to preserve a garment that we have not cleaned or restored. Wedding gowns that we preserve only include… Preservation Only Guarantee Heritage Couture™ service includes a 10 year warranty. Heritage Select™ service package for restorations includes a 5 year warranty. If your restored bridal gown develops oxidation spots, or yellows, you may return the gown to us to be re-cleaned and preserved at no charge (excluding shipping costs) for the duration of your warranty period. Wedding gowns that we determine are high risk due to age, previous damage or that appear fragile may require a signed waiver before additional processing. If you are not satisfied with the restoration and preservation of your heirloom garment after your garment has been returned to you, you may return the gown to us for additional treatments. Wedding gowns that we restore and preserve include… If your bridal gown develops oxidation spots, or yellows (excluding beads and sequins), within 30 years you may return the gown to us to be re-cleaned and preserved at no charge (excluding shipping costs.) ![]() Heritage Select™ wedding gown cleaning and preservation includes a 30 year Warranty. If your bridal gown ever develops oxidation spots, or yellows (excluding beads and sequins), you may return the gown to us to be re-cleaned and preserved at no charge (excluding shipping costs.) Heritage Select™ Wedding Dress Preservation Warranty ![]() Heritage Couture™ wedding gown cleaning and preservation includes a Lifetime Warranty. Heritage Couture™ Wedding Gown Preservation Warranty. Please note that third party experts such as DLI (Dry Cleaning and Laundry Institute) will need to verify actual damage and cause before utilizing insurance. Our goal is to return your garment to the best condition possible. Before utilizing insurance, our expert seamstresses will repair or replace any beadwork, lace, or fabric damages caused to your gown while in our care. Your treasured garments are fully insured while in our care for their full replacement value. Please note that shipping fees for garment re-processing are only included in Heritage Couture™ orders. If you are not satisfied with the cleaning and preservation of your treasured garment after your garment has been returned to you, you may return it to us for reprocessing. Wedding gowns that we clean and preserve also include… 30 Day Satisfaction Guarantee All garment shipments are sent Signature Delivery – which means they must be signed for at our end and at your end.
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